Shipping policy

Shipping

Our Current turn around time can range from 7-14 business days as some of our products are made to order . (up to 14 business days applies to busy seasons such as Sales, Mother's Day, Father's Day, Christmas).  Once your order is made with love and covered in prayer it will be posted. 

Shipping costs are based on weight and size of your order, and are calculated at checkout.

We ship all orders through Australia Post, and offer regular Parcel Post or Express Post options. 

Generally standard post takes between 3-5 business days and express post takes 1-2 business days (unless you are located in a rural area). We will email your tracking number to you once your orders been posted and it can be tracked via the Australia Post website. Once we have posted your order, in the occasion where it has not arrived we encourage you to contact Australia Post for further assistance. Unexpected delays with Australia Post do occur from time-to-time. If your expected delivery window has passed, please allow an additional day or two prior to contact.

The above timings are an estimate. As a small team, we work as quickly as possible, and your order may ship sooner. If you're in a rush, we recommend opting for Express Post at checkout, so your order moves more quickly through the Australia Post system once production is completed [n.b. selecting Express Post ensures your order is moved through the postal service quickly, it doesn’t mean production time will be quicker].

If you live in Brisbane and Ipswich area, you are most welcome to pick it up.  Our Home Studio is located in Springfield Lakes, Ipswich and our address will be provided once your order is ready. Please select the 'Pick Up' option when placing your order.